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NucleusLabs Information Technologies Testimonials

These are some of our client's comments regarding their experience with NucleusLabs Information Technologies and our services.


After taking a year to research and decide on the best possible Electronic Client Record system to purchase, staff are delighted with the system that NucleusLabs has developed. It is intuitive, easy to use, efficient and the NucleusLabs staff have provided outstanding customer service. Best of all, it is reasonably priced. Thank you so much.

Margot Van Kleeck
Executive Director
Terrace Child Development Centre



Using the ECR system, as an Intake Manager, makes my work more productive. As everyone knows in a busy day, every second counts.

Coleen Onofrechuk
Intake Manager
Cariboo Chilcotin
Child Development Centre



NucleusLabs built a system that is unique to the needs of RMACL and also meets the requirements for collecting information that is pertinent to both CARF accreditation and provincial government reporting requirements.

Lyn Taylor-Scott
Director of Child & Youth Services
Ridge Meadows ACL



Having the ECR in place has prepared us for future growth and provides us with a reliable visual method of reporting for our funders. The customer support from NucleusLabs has been outstanding. They have been very responsive and creative in meeting our specific needs and constantly evaluate the effectiveness of the system. I enthusiastically recommend NucleusLabs and the ECR system to anyone looking for a company who can deliver an outstanding product, in a timely way, and in the manner in which they stated they would deliver it.

Carol Webber
Executive Director
Nanaimo Child Development Centre



NucleusLabs is a company that is passionate about the service they provide to their clients. They supply unheard of technical support, secure storage of data and best of all accurate, meaningful reporting that works at an agency, community and provincial level. This system will bring sophistication and unity to your data collection and best of all it is incredibly user friendly with great face to face training.

Vanessa Riplinger
Early Intervention Manager
Cariboo Chilcotin
Child Development Centre



From the moment NucleusLabs rolled out their product and our staff began to be trained I knew we had made the right choice. The database from NucleusLabs is easy to use, their staff often offer helpful ideas and are prompt to answer any questions. When I wanted an easy month end board report they had one not just for me but for all users within a week. Great product - Great people.

Kurt A. Pedersen
Executive Director
Quesnel Child Development Centre



NucleusLabs has been terrific in every way. They listen, they develop user friendly materials, they have a deep and thorough understanding of what is needed and they evaluate all of their work as they move along.

Irene Szabla
Executive Director
Yukon Child Development Centre



The development of the program outcomes module has been exciting and leading edge. It is an innovative, user friendly and valid tool that is far superior to all other program outcome systems currently available for paediatric therapy services.

Dianne Cameron
Director of Therapy Services
BC Centre for Ability



NucleusLabs designed applications that meet both the clinician and management needs. This is the first time in the Centre for Ability's history that clinicians are embracing and utilizing the applications on a daily basis. All staff are impressed with the robustness of the system.

Angela Kwok
Executive Director
BC Centre for Ability



Langley Child Development Centre implemented the Electronic Client Records System in June of 2008. It took time to re-think why/what data was appropriate to collect, overall we now have a consistent data collection system across all programmes and services. I am particularly impressed with post implementation support: N.Labs are quick to respond to all questions and implement any changes that we have asked for. N.Labs Support staff are approachable, knowledgeable and truly understand our business. We have recently had an internal challenge whereby we needed information "yesterday", N.Labs was quick to respond and ultimately assisted us with crisis intervention for over 23 families for which we owe a debt of gratitude. I highly recommend this product.

Lynne Pearson
Executive Director
Langley Child Development Centre



Our experience with NucleusLabs has been overwhelmingly positive. Not only is the Electronic Client Record program amazing, the NucleusLabs staff have provided ongoing support in a timely and courteous manner. No matter what the issue they are always available and happy to offer their assistance.

Alayne Squair
Program Coordinator
Yukon Child Development Centre



Using NucleusLabs' electronic client records system has helped us to improve customer satisfaction, increase program efficiencies and response time to parents' requests for service.

Nancy Gale
Executive Director
Cariboo Chilcotin
Child Development Centre



The NucleusLabs application has enhanced our collaborative service delivery model, linking disciplines that serve the same child and family and supporting their work toward common goals. The system also streamlines data and information management giving staff more time to do the work they enjoy most, serving children and families.

Karen McLean
Executive Director
Fraser Valley
Child Development Centre



I highly recommend the NucleusLabs Electronic Client Record System. They have proven to provide exceptional customer service and a system that is easy-to-use yet works efficiently and effectively. You will not be disappointed in the NucleusLabs program.

Rhea Hubbard
Former Director
Kla-how-eya Aboriginal Centre SACS






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Contact NucleusLabs
Tel 1: 604.585.7250
Tel 2: 604.585.7252
Tollfree: 1.888.266.8888
Extensions: "1" for Support, "2" for Sales
Fax: 604.648.8916

Support: support@nucleuslabs.com
Sales: info@nucleuslabs.com
Testimonials
After taking a year to research and decide on the best possible Electronic Client Record system to purchase, staff are delighted with the system that NucleusLabs has developed. It is intuitive, easy to use, efficient and the NucleusLabs staff have provided outstanding customer service. Best of all, it is reasonably priced. Thank you so much.

Margot Van Kleeck
Executive Director
Terrace Child Development Centre
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What's Happening
The NucleusLabs Data Canoe ECR Backup Tool is now available for any agency that would like to backup ECR client data to their local site.
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Be part of the NucleusLabs Community! If you are a current ECR user, you have access to updates, news and statistics. Please contact our support department to receive your password for access to the community.
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